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01865 580255

OXSIGHT Cares for You

At OXSIGHT we are dedicated to helping you regain control of your vision and change the way you can live your life. Our UK Customer Care team will support you every step of the way as you use your new smart glasses to reconnect with the visual world. We provide knowledgeable, personal advice to help you get the most out of your OXSIGHT experience.

If you have any concerns, queries, recommendations or suggestions call our Customer Care team today.

Enjoy Exclusive Benefits

As part of the OXSIGHT family, you will enjoy:

  • Expert Support – You get expert advice from OXSIGHT’s qualified, in-house clinical specialists on using our smart glasses for your eye condition.
  • Warranty – You will receive 24 months parts and labour warranty, for added peace of mind.
  • Upgrades – You can receive free software upgrades that OXSIGHT releases for all products, including our OXSIGHT Crystal™ and OXSIGHT Prism™ glasses.
  • Exclusive Access – You will be notified of special offers, vouchers and information that are granted by OXSIGHT-supported charities. You will also be invited to special OXSIGHT events and conferences.
  • Money-Back Guarantee – We offer a 14-day money back guarantee. Our Customer Care team will take you through its conditions when you get your smart glasses.

Share Your Experience

OXSIGHT seeks to continually improve its products and customer service and we can only do so with your help. We value open and honest feedback — the springboard of our improvement.

Please feel free to contact the OXSIGHT team to share your experience from your initial inquiry, demonstration, purchase through to using your smart glasses.

Customer Care Team

Ryan Akiens

Dispensing Optician


Ryan has 11 years experience and is looking forward to assisting you in trying our OXSIGHT glasses, and seeing how they may benefit you.

Michelle Lannen

Dispensing Optician

Yorkshire-based Dispensing Optician previously worked for John Lewis Opticians in Leeds and has 23 years experience in the optical business. Michelle is Mum to 2 girls and a rather cute Jack Russell called Ted!

Jennifer Gregory

Dispensing Optician

Jennifer is a Dispensing Optician with 11 years optical experience, her previous role being an Assistant Branch Manager. She is based in the North West region.

Dan Davis

Dispensing Optician

Dan has worked in Optics for 17 years and as a qualified Dispensing Optician for the last 7. He’s worked for some of the biggest names on the High Street. Outside the Optics world, Dan would be classed as a bit of a geek, loving Sci-Fi and Fantasy.

Victoria Broadley, Ph.D

Vicky has extensive experience in technical customer support and is here to help you use the glasses at home and in your day to day life.

Hayley Allen

Hayley has many years’ experience helping customers with their aftersales care. She is looking forward to helping you get the most out of OXSIGHT glasses and supporting you in every way.

Download the OXSIGHT Care brochure

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Oxford Office

Sandford Gate
Sandy Lane West
Oxford
OX4 6LB

London Office

1-15 Clere Street
London
EC2A 4UY

Contact

Tel: 01865 580255
Web: www.oxsight.co.uk
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© 2019 OXSIGHT. All Rights Reserved. Company registration number 10084672. Terms & Conditions | Privacy Policy
OXSIGHT is authorised and regulated by the Financial Conduct Authority, as a broker not a lender, under firm reference number 825191.
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